Hopefully you’ve arrived at a hotel front desk to hear that magical sentence, “We’re able to extend you a complimentary upgrade.” Those amazing words fell on my tired ears like the beauty of melting butter on hot fresh, fragrant bread. My check-in date had been incorrectly entered at Hotel Shangri-La in Santa Monica, CA and in moments I went from a Deluxe Pool View to a top floor room which was nothing less than perfection.
As I opened the door, the immediate and intense ocean breeze wrapped around me like a warm hug. As I entered the living room, which included a funky couch and flat screen, I was immediately drawn down the hallway which lead to a beautiful marble tile bathroom and queen-bedded room. Next to the queen was a gorgeous king-bedded room. The cherry hardwood floors were a stark, clean and warm contrast to the white walls. I initially was surprised to see one bathroom for such a spacious and large 2-bedroom suite. As I unpacked and went to open the closet, I was shocked to see another beautiful marble bathroom with a deep soaking, jet tub.
All rooms had gorgeous views of something. I wasn’t sure what yet… however the breeze continued to draw me in. It was then that I noticed the glass door out to a wrap-around terrace. Checkmate!
To polish off the experience, not only was the room amazing, the hotel staff was helpful, kind and exuded high-class luxury and service. I had lunch and breakfast at the hotel and was pleasantly surprised at the quality of the food and fair pricing.
I’ve had the pleasure of traveling around the world and staying in luxury hotels and Hotel Shangri-La has made it into my top 5! Thank you for an unforgettable Stay.